Margins
The questions people actually ask.
Written the way they get answered on the phone — plain, direct, no hedging where the answer is known.
Water is actively running — what do I do first?
Shut off the fixture's valve if it has one, otherwise the main water valve at the house. Kill power to the water heater if it's a heater leak. Photos help document damage. Then call.
Why do my drains keep clogging?
Recurring clogs usually mean grease buildup, roots, pipe slope problems, or a main-line restriction. Clearing it once may not fix what's causing it.
How old is too old for a water heater?
Most tank heaters around here last 10-15 years. Tank leaks, rusty water, repeated repairs, noise, and slow recovery are the usual retirement signals.
What should I do when pipes freeze?
Shut the main water supply, open faucets to relieve pressure, and apply gentle heat — hair dryer, warm towels. Never an open flame. If it has burst, call immediately.
How do I know if my sewer line is damaged?
Multiple slow drains at once, gurgling toilets, sewage smell, soft spots in the yard, or backups when using other fixtures. It gets worse with time.
Can a running toilet really waste much water?
A running toilet can waste 200+ gallons a day. Worn flapper, misadjusted float, or a tired fill valve — most fixes are quick.
What pipes are in my walls?
Depends on when the house was built. The era dial on the house diagram maps what usually runs behind the drywall for each decade around the Shoals.
Do you work weekends?
Emergency calls get answered on weekends across Florence, Muscle Shoals, Sheffield, Tuscumbia, and nearby. Scheduled work runs Monday through Saturday.
Copper or PEX for a repipe?
Both work here. Copper has the longer track record; PEX is flexible, corrosion-free, and faster to run — which usually means less wall opened. The right pick depends on the house and the runs.
What does a sewer camera inspection show?
Roots intruding at joints, offset or separated sections, bellies where waste settles, and collapsed runs. It turns 'the drains keep clogging' into a named problem with a located fix.
(Question not here? Ask it directly — (256) 415-7610 — or browse the full job board.)